Shipping policy

Thank you for shopping with Bottle Light Company™! We’re committed to delivering your order as quickly and securely as possible. Below you’ll find the details of our shipping process and how we ensure a smooth experience for our customers.

Processing Time

  • Orders are processed within 2-5 business days (excluding holidays).
  • You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping Rates and Delivery

  • We offer free standard shipping and paid expedited shipping options, with rates calculated at checkout based on your location.
  • Free Shipping is available on all orders within the United States of America.
  • Delivery times may vary depending on your location. When checking out, an estimated delivery date will be provided. The estimated delivery date is not a guarantee delivery date.

International Shipping

  • We currently do not offer international shipping. 

Order Tracking

  • Once your order has shipped, you will receive an email notification with tracking information. You can track your order through the courier's website.
  • If you have any issues with tracking, please reach out to our support team for assistance.

Incorrect Shipping Information

  • Please double-check your shipping address before submitting your order. We are not responsible for orders that are delayed or not delivered due to incorrect address information.
  • If you notice an error with your shipping address after placing your order, contact us immediately at contact@bottlelightco.com to update the information before your order ships.

Lost or Stolen Packages*

  • We are not responsible for packages that are lost or stolen after the tracking status shows the package as delivered. If this occurs, please contact the carrier directly to file a claim.
  • We recommend using a secure shipping address to avoid any issues with lost or stolen packages.

*For protection against lost/stolen/missing packages, please purchase our shipping insurance. For more information about our shipping insurance, click here.

Returns & Exchanges

Customer Service

  • If you have any questions about shipping, feel free to contact us at contact@bottlelightco.com We’re happy to help!

Thank you for supporting Bottle Light Company™.